The next time you’re hired, you might find yourself getting information about payroll, vacations, and expenses by talking to a chatbot instead of consulting a handbook for new employees or talking to someone in HR.
A startup called Talla, based in Boston, is working on chatbots designed to help new workers get up to speed and be more productive. The company is using advanced machine learning and natural language processing techniques in an effort to create software that is smarter than the average bot.
Talla recently launched a simple prototype bot for managing to-do lists on the workplace communications platform Slack. So far, about 600 companies have added the chatbot to their Slack channel and are using it, says May. A version of the chatbot will also be launched in coming weeks on HipChat, a competitor to Slack.