AT&T using A.I. for network improvement


AT&T says it’s been using AI for decades in areas like call-center automation. Now the carrier is pouring its AI smarts into a single platform for use with many applications. Mazin Gilbert, assistant vice president of AT&T’s Inventive Sciences division, spoke at the AT&T Shape conference in San Francisco on July 15, 2016. Machine learning is playing a growing role in the automation of its network.

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