Gartner says Digital Business Depends On Core IT, IoT, AI


With the increasing computing power of computers to perform cognitive functions and the pressing need to bolster human emotional intelligence companies who draw on the symbiosis between the two will radically improve employee performance.

The dramatic words were followed by other speeches delivered by Daryl Plummer, vice president and Gartner fellow, and Hung LeHong, vice president and Gartner fellow. The speeches were no less dramatic, but rather less dark, taking their tone from another early passage in Sondergaard’s speech: “CIOs are builders again.”

CIOs are building an infrastructure for an increasingly digital business, Sondergaard said, noting that Gartner is estimating that within three years more than half the value of most company’s products will arise from their digital content.

That digital content will be built on a digital platform and an infrastructure that is critical because, according to Sondergaard, “When you build it, it will bring the capability to reach customers and things more intelligently.”

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