2017: Retail To Get More Chatty
I do love a new year: fresh start – sorely needed after the horrors of 2016 – and the chance to make a ton of predictions...
7 steps for marketers to prepare for 2017’s chatbot trend
It’s taken a long time for companies to master customer service via social media.
Those that have done so are probably in the minority. As...
How to manage user expectations in design of smart products
Smart products that adapt to aspects of the users’ activity, context or personality have become commonplace. With more and more products which act intelligently...
General Catalyst’s Phil Libin eyes bots with his first investment startup Begin
Phil Libin has made his first investment since joining General Catalyst in a bot company called Begin that’s co-founded by GDGT co-founder Ryan Block, who left AOL...
3 Easy Steps to Make Chatbots Work
Who wants to chat with a chatbot? More people than you'd think, says Brian Heikes, VP of product at 3Cinteractive, a Boca Raton, Fla.-based mobile...
How Bots Will Replace Apps
check out AI World's Bots Workshop
We’re at the cusp of a sharp rise in devices that have no screen but do have conversational voice...
How These 6 Ecommerce Companies Use AI To Power Their Sales
Whether you want to streamline your sales process, capitalize on business leads with on-point marketing sequences, or spot the next consumer trends as they...
A Strong Digital Base is Critical for Success with AI
By Jacques Bughin and Nicolas van Zeebroeck of McKinsey
The diffusion of a new technology, whether ATMs in banking or radio-frequency identification tags in retailing, typically traces an...
Jifiti’s new Messenger chatbot API help automate gift giving
Jifiti, the startup attempting to reinvent digital gift-giving, announced this morning that theirnew chatbot API was approved by Facebook Messenger. It’s a big deal for...
Here are 3 Tips to Reduce Bias in AI-Powered Chatbots
AI-powered chatbots that use natural language processing are on the rise across all industries. A practical application is providing dynamic customer support that allows users to...