To paraphrase William Gibson, “The future is already here and, thanks to intelligent assistants (IA), it is more evenly distributed than ever before.”
Based on our spoken input, mobile personal assistants (like Siri and Google Now) answer questions, navigate routes, and organize meetings. Close cousin Alexa, running on the Echo, understands our utterances when we order pizza, hail an Uber, or complete an order from Amazon. Meanwhile, a large set of distant cousins – call them text ‘bots – understand “plain English” requests and can recommend restaurants, movies, or even bridal fashions.
We humans are learning to take over our digital lives using our own words and our choice of digital device. We’re also finding that we’re more comfortable than ever before communicating with technological devices through spoken words.
Intelligent assistance reaches its tipping point
According to the “User Adoption Survey” commissioned by predictive speech analytics specialist MindMeld, use of voice-based intelligent assistants has reached a tipping point and is heading toward mass acceptance. More people are talking to their smartphones and making spoken queries in their automobiles and at home — through TV remotes, wireless speakers (Amazon Echo), and a variety of wearables — all of which is accelerating the adoption of IA.