Pepper the robot now greets shoppers in San Francisco and San Jose


Robots have invaded two Bay Area shopping malls just in time for the holidays. But they’re friendly robots programmed to dance, play games, take selfies and teach six languages.

No, the human-like robots — all named Pepper — won’t be replacing flesh-and-blood sales clerks any time soon. But the Westfield shopping center chain is using its San Francisco Centre and Valley Fair malls to test whether the robots can make shopping more enjoyable.

In fact, Pepper, created by the robotics arm of Japanese conglomerate SoftBank, will conduct brief surveys about whether shoppers are having a good or bad experience.

“Pepper is kind of a unique way of getting some of that information,” said Steve Carlin, vice president and general manager for SoftBank Robotics America.

Read the source article at San Francisco Chronicle