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Financial Institutions Bullish on Intelligent Chatbots

Research reveals that most banking providers will be using automated chatbots to handle a significant volume of customer conversations in the near future. Some...

North Carolina Innovation Center Deploying Chatbots for IT Staff

Facebook made waves in the tech arena this past April when it announced that chatbots — computer programs that simulate human conversation, or chat, through artificial intelligence —...

Facebook Messenger adds AI payment suggestions and Polls

Facebook’s chat app wants to help you and your friends decide where to go for dinner or what movie to see, then use machine...

Introduction to Chatbots for Enterprise

With Inbenta, businesses can launch chatbots that not only connect directly with their existing Knowledge Base to produce highly relevant.

AI and chatbots – a brief history

Check out AI Trends new report on Intelligent Bots and AI World's Intelligent Assistant Workshop, Nov 7, San Fran Starting in the 1980s, technology companies like...

Google Launches New Cloud Service for Understanding Human Language

Google's intelligent cloud developer tools are expanding with the launch of a new Cloud Natural Language API on Wednesday. The service is aimed at...

AI and Customer Communications – Intelligent Assistants & Bots

Artificial Intelligence massive potential for use in customer communication, yet will it ever be able to completely replace the need for a human element? Facebook...

Bots may be cool, but DigitalGenius thinks it found a better...

Bots seem to be all the rage this week, thanks to the release of Facebook’s Messenger Bot program at F8, but not everyone sees bots as...

Why machine learning is the new Business Intelligence

Business intelligence has gone from static reports that tell you what happened, to interactive dashboards where you can drill into information to try and...